Why did my computer crash!

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Computers crash and freeze. Your Windows PC may have automatically rebooted itself, too — if so, it probably experienced a blue screen of death when you weren’t looking. The first step in troubleshooting is finding more specific error details.

These will help you identify the problem. For example, the tools here may point the finger at a specific device driver. This could mean that the device driver itself is buggy, or that the underlying hardware is failing. Either way, we can help get you working again quickly.